Return & Exchange Policy

Overview

At Vyara Enterprises, we take quality seriously. Every order is checked before dispatch. In the rare event that something isn't right, here's how we handle it.

Prerequisite

An uncut, unedited unboxing video of the full package is mandatory for all return and exchange claims. Claims without this will not be processed.

How to Raise a Return Request

Step 1: Contact us within 48 hours of receiving your order via WhatsApp or email.

Step 2: Share your order number, a photo/video of the damaged or incorrect item, and the uncut unboxingvideo of the package.

Step 3: Our team will review and respond within 24–48 business hours.

Step 4: If approved, we will arrange a pickup or advise you on the return process. Return shipping charges for approved defect claims are covered by Vyara.

Exchanges

Exchanges are available for defective or incorrectly dispatched items. We will ship the replacement once we receive and verify the returned item. Exchange timelines are 2–3 business days from receipt of the return.

Refunds

If a replacement is not available for an approved return, a full refund will be issued to your original payment method within 7–10 business days of return confirmation.